Frequently Asked Questions
We offer a complete supply chain solution, from manufacture of bespoke components, to stock holding and scheduled deliveries; and can offer custom quotations to suit your requirement.
View our extensive list of services and production capabilities here.
We will aim reply to your quotation request to confirm we have received this; or with any queries, within 1 working day.
Our aim is to provide a quotation within 3 working days; but if we will need longer than this we will let you know and keep you updated.
Orders & Delivery:
Lead times vary on the type of component being manufactured and we will confirm the lead time on a part-by-part basis when submitting our quotation. For a rough guideline, please see the below:
- Turned part – up to 30mm in diameter – approx. 4 working weeks
- Turned Part – above 30mm diameter – approx. 6 working weeks
- Milled Part – approx. 6-8 working weeks
- Asia Manufacture – 6 weeks manufacturing lead time; plus:
- 1-2 weeks for air shipment; or:
- 6-8 weeks for sea shipment
We use trusted 3rd party couriers for the majority of your deliveries and the costs will be estimated at the time of quotation.
For UK deliveries, the standard cost up to 4 boxes is £28; with pallets charged dependent on delivery postcode and pallet weight.
We also have our own company vehicle to deliver when required.
If negotiated during the quoting stage, and providing you place the necessary order coverage, we can offer to hold your stock (usually for a maximum of 12 months) for you to call off on a weekly or monthly basis.
By running a larger batch quantity, it often works out cheaper for you if you can commit to annual order coverage.
This is standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements.
This helps companies map out internal procedures and policies used to be able to consistently provide high quality products or services.
Find out more here
We always strive to deliver all components to meet your requirement, but if you do find an issue then you can contact our quality team via the following:
Email – firstname.lastname@example.org
Call us: +44(0)1384 880 601 (Option 3)
Gauges are used to quickly check to see if an item is manufactured to the allowed tolerances on the production drawings.
Although a gauge doesn’t provide a physical measurement, it will allow the operator to make a decision on whether the component is made to an acceptable standard.
Find out more about they types of gauges and what they are used for on our Gauges Explained page.
Providing we don’t require the gauge ourselves for any upcoming work; we can quote for any time period required.
Our minimum rental is usually 5 working days as standard, but please let us know if you need less than 5 days and we can quote you a bespoke rental agreement.
If the gauge you require is a non-standard, or less common, thread type then we can still quote for custom production to suit your requirements.
Please send the details to our sales team via email and will we send over your quotation as soon as possible.
Dependent on the complexity of the thread, gauges can take as little as 2-3 weeks to manufacture; but sometimes it may take up to 6 weeks.
Please get in touch with our team if you require an urgent order and we will advise our best delivery date before you place an order